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    Samsung Galaxy S6 edge +

    Go to Supplies Device is defective (display, water, casing)

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    Cause 1 of 9: Poor or no coverage on the mobile network
    Cause 2 of 9: You're not connected to a WLAN
    Cause 3 of 9: You're abroad and data roaming is deactivated on your mobile phone
    Cause 4 of 9: You've established a connection to a WLAN but you're not logged on
    Cause 5 of 9: You've activated manual network selection and are out of range of the selected network
    Cause 6 of 9: Flight mode is activated
    Cause 7 of 9: Mobile data is deactivated on your mobile phone
    Cause 8 of 9: Your mobile phone hasn't been correctly set up for Internet
    Cause 9 of 9: WLAN isn't activated on your mobile phone

    If you're trying to access the Internet using a WLAN, WLAN needs to be activated on your mobile phone.

    Solution: Activate WLAN.

    Step 1 of 6

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press the settings icon.

    Step 2 of 6

    Press Wi-Fi.

    Step 3 of 6

    Press the indicator next to "Wi-Fi" until the function is activated.

    Step 4 of 6

    A list of WLANs within range is displayed.
    Press the required WLAN.

    Step 5 of 6

    Follow the instructions on the display to select security settings, if required.
    Press CONNECT.

    Step 6 of 6

    Press the Home key to end the session and return to the Home screen.

    1 Find " Wi-Fi"

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press the settings icon.
    Press Wi-Fi.

    2 Activate WLAN

    Press the indicator next to "Wi-Fi" until the function is activated.

    3 Connect to WLAN

    A list of WLANs within range is displayed.
    Press the required WLAN.
    Follow the instructions on the display to select security settings, if required.
    Press CONNECT.

    4 Return to the Home screen

    Press the Home key to end the session and return to the Home screen.

      

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