Customer Center E-Mail + SMS TV myCloud Find a Swisscom shop Contact
Customer Center E-Mail + SMS TV myCloud Find a Swisscom shop Contact

Mobile guides

    
Change device

Samsung Galaxy S6 edge +

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

If you're calling to check your COMBOX® when abroad or from another mobile phone, you need to call a different number.

Solution: Call +41794997979 and follow the instructions.