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Mobile guides

    

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

If your device is frozen and doesn't respond, it may help removing the battery and leaving it out for 10-15 seconds. Please note that not all devices have a removable battery.

Solution: Remove the battery and leave it out for 10-15 seconds.