Troubleshooting
If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:
Step 4 of 13
The current settings are displayed.
1 Find " Call forwarding"
Slide your finger down the display starting from the top edge of your mobile phone.
Press the settings icon.
Press the settings icon.
Press Call.
Press Call forwarding.
2 Select divert type
The current settings are displayed.
Press one of the following options:
Always forward
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
3 Divert calls to COMBOX®
Key in +4186(area code)(your phone number)
If you selected Forward when unanswered in step 2, you need to select how many seconds delay you want before the call is diverted:
If you selected Forward when unanswered in step 2, you need to select how many seconds delay you want before the call is diverted:
Press the drop down list below "DELAY".
Press the required delay.
Press Enable.
4 Return to the Home screen
Press the home icon to end the session and return to the Home screen.