Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
If an incorrect PUK is entered ten times in a row, your SIM card is blocked permanently.
Solution: You'll need a new SIM card. Log on to Swisscom Customer Centre to order a new SIM card.
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