Customer Center E-Mail + SMS TV myCloud Find a Swisscom shop Contact
Customer Center E-Mail + SMS TV myCloud Find a Swisscom shop Contact

Mobile guides

    

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

If you're calling to check your COMBOX® when abroad or from another mobile phone, you need to call a different number.

Solution: Call +41794997979 and follow the instructions.