Customer Center E-Mail + SMS myCloud TV Find a Swisscom shop Contact
Customer Center E-Mail + SMS myCloud TV Find a Swisscom shop Contact
↩

Mobile guides

More
        
    Change device

    Apple iPad Pro 10.5

    Go to Supplies Device is defective (display, water, casing)

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    Cause 1 of 7: The battery is flat
    Cause 2 of 7: There are too many running applications

    If you've used many applications on your device, it may get slow because the applications keep running in the background.

    Solution: End running applications.

    Cause 3 of 7: The device is slow
    Cause 4 of 7: The device hasn't been turned off for a long time
    Cause 5 of 7: There's not enough memory on your device
    Cause 6 of 7: The device is overloaded for unknown reasons
    Cause 7 of 7: The battery discharges quickly

      

    Go to…

    Residential Customers

    Business

    Bluewin

    About Swisscom

    Tools