Meta navigation

  • Your shopping basket
    There are no products in the basket
    Monthly (CHF)
    One-off (CHF)
    Total (incl. VAT)
  • 🔎

    Global search

    Often searched

Mobile guides

    Back to Set up your mobile phone

    Set up your mobile phone for Swisscom e-mail

    You can set up your mobile phone to send and receive e-mails from your Swisscom e-mail account. Remember, you need to set up your mobile phone for Internet.

    Step 1 of 16

    Press Apps.

    Step 2 of 16

    Press Email.

    Step 3 of 16

    Press Email address and key in your Swisscom e-mail address.

    If you've already set up an e-mail account on your mobile phone, do the following:
    Press the menu icon.
    Press Settings.
    Press Add account.
    Step 4 of 16

    Press NEXT.

    If you've already set up an e-mail account on your mobile phone, do the following:
    Press the menu icon.
    Press Settings.
    Press Add account.
    Step 5 of 16

    Press Password and key in the password for your Swisscom e-mail account.

    If you've forgotten your e-mail password (not your Swisscom Login password), you can find it in the Customer Center.
    Step 6 of 16

    Press NEXT.

    If you've forgotten your e-mail password (not your Swisscom Login password), you can find it in the Customer Center.
    Sony Xperia Z5
    Step 7 of 16

    Key in the required name.

    Step 8 of 16

    Press the field below "Your name (shown on outgoing messages)" and key in the required sender name.

    Step 9 of 16

    Press FINISH SETUP.
    Wait while your mobile phone retrieves new e-mails.

    Step 10 of 16

    Press the menu icon.

    Step 11 of 16

    Press Settings.

    Step 12 of 16

    Press the name of the account.

    Step 13 of 16

    Press Check frequency.

    Step 14 of 16

    Press Check frequency.

    Step 15 of 16

    Press Push, Manual or the required period.

    Step 16 of 16

    Press the home icon to end the session and return to the Home screen.

    1. Find "Email"

    Press Apps.
    Press Email.

    2. Enter e-mail address

    Press Email address and key in your Swisscom e-mail address.
    If you've already set up an e-mail account on your mobile phone, do the following:
    Press the menu icon.
    Press Settings.
    Press Add account.
    Press NEXT.
    If you've already set up an e-mail account on your mobile phone, do the following:
    Press the menu icon.
    Press Settings.
    Press Add account.

    3. Enter password

    Press Password and key in the password for your Swisscom e-mail account.
    If you've forgotten your e-mail password (not your Swisscom Login password), you can find it in the Customer Center.
    Press NEXT.
    If you've forgotten your e-mail password (not your Swisscom Login password), you can find it in the Customer Center.

    4. Enter an account name

    Key in the required name.
    Sony Xperia Z5

    5. Enter the sender name

    Press the field below "Your name (shown on outgoing messages)" and key in the required sender name.

    6. Finish setup

    Press FINISH SETUP.
    Wait while your mobile phone retrieves new e-mails.

    7. Select setting for retrieval of new e-mails

    Press the menu icon.
    Press Settings.
    Press the name of the account.
    Press Check frequency.
    Press Check frequency.
    Press Push, Manual or the required period.

    8. Return to the Home screen

    Press the home icon to end the session and return to the Home screen.