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Mobile guides

    Back to Settings & usage

    Set up your mobile phone for Swisscom e-mail

    You can set up your mobile phone to send and receive e-mails from your Swisscom e-mail account. Remember, you need to set up your mobile phone for Internet.

    Step 1 of 34

    Slide your finger down the display starting from the top edge of your mobile phone.

    Step 2 of 34

    Press the settings icon.

    Step 3 of 34

    Press Users & accounts.

    Step 4 of 34

    Press Add account.

    Step 5 of 34

    Press Email.

    Step 6 of 34

    Press Email address and key in your Swisscom e-mail address.

    Step 7 of 34

    Press NEXT.

    Step 8 of 34

    Press Password and key in the password for your Swisscom e-mail account.

    If you've forgotten your e-mail password (not your Swisscom Login password), you can find it in the Customer Center.
    Step 9 of 34

    Press NEXT.

    If you've forgotten your e-mail password (not your Swisscom Login password), you can find it in the Customer Center.
    Step 10 of 34

    To activate automatic synchronisation, press Automatically (Push).

    Step 11 of 34

    To activate manual synchronisation, press Manually.

    Step 12 of 34

    Press NEXT.

    Step 13 of 34

    Press the required setting.

    Step 14 of 34

    Press NEXT.

    Step 15 of 34

    Press the field below "Set account name (optional)" and key in the required name.

    Step 16 of 34

    Press the field below "Your name (shown on outgoing messages)" and key in the required sender name.

    Step 17 of 34

    Press FINISH SETUP. Your e-mail account has been set up. To select more settings, such as synchronisation, continue with the following steps.

    Step 18 of 34

    Press the home icon.

    Step 19 of 34

    Press Apps.

    Step 20 of 34

    Press Email.

    Step 21 of 34

    Slide your finger right starting from the left side of the display.

    Step 22 of 34

    Press Settings.

    Step 23 of 34

    Press the required account.

    Step 24 of 34

    Press Notification.

    Step 25 of 34

    Press the indicator below "Notifications" to activate or deactivate the function.

    Step 26 of 34

    Press the home icon.

    Step 27 of 34

    Slide your finger down the display starting from the top edge of your mobile phone.

    Step 28 of 34

    Press the settings icon.

    Step 29 of 34

    Press Users & accounts.

    Step 30 of 34

    Press the required account.

    Step 31 of 34

    Press Account sync.

    Step 32 of 34

    Press Email to activate or deactivate the function.

    Step 33 of 34

    Press the return icon.

    Step 34 of 34

    Press the home icon to end the session and return to the Home screen.

    1. Find "Users & accounts"

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press the settings icon.
    Press Users & accounts.

    2. Set up new e-mail account

    Press Add account.
    Press Email.

    3. Enter e-mail address

    Press Email address and key in your Swisscom e-mail address.
    Press NEXT.

    4. Enter password

    Press Password and key in the password for your Swisscom e-mail account.
    If you've forgotten your e-mail password (not your Swisscom Login password), you can find it in the Customer Center.
    Press NEXT.
    If you've forgotten your e-mail password (not your Swisscom Login password), you can find it in the Customer Center.

    5. Activate or deactivate e-mail synchronisation

    To activate automatic synchronisation, press Automatically (Push).
    To activate manual synchronisation, press Manually.
    Press NEXT.

    6. Activate e-mail notification

    Press the required setting.
    Press NEXT.

    7. Enter an account name

    Press the field below "Set account name (optional)" and key in the required name.

    8. Enter the sender name

    Press the field below "Your name (shown on outgoing messages)" and key in the required sender name.
    Press FINISH SETUP. Your e-mail account has been set up. To select more settings, such as synchronisation, continue with the following steps.
    Press the home icon.

    9. Activate or deactivate e-mail notifications

    Press Apps.
    Press Email.
    Slide your finger right starting from the left side of the display.
    Press Settings.
    Press the required account.
    Press Notification.
    Press the indicator below "Notifications" to activate or deactivate the function.
    Press the home icon.

    10. Activate or deactivate e-mail synchronisation

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press the settings icon.
    Press Users & accounts.
    Press the required account.
    Press Account sync.
    Press Email to activate or deactivate the function.

    11. Finish setup

    Press the return icon.

    12. Return to the Home screen

    Press the home icon to end the session and return to the Home screen.