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    Change password for your Swisscom e-mail account in the Customer Centre

    You can change the password for your Swisscom e-mail account. Remember, you need to set up your mobile phone for Swisscom e-mail.

    Step 1 of 14

    Press Chrome.

    Step 2 of 14

    Press the address bar.

    Step 3 of 14

    Key in www.swisscom.ch/login and press the confirm icon.

    Step 4 of 14

    Press the field below "Username" and key in your Swisscom username.

    Step 5 of 14

    Press the field below "Password" and key in your Swisscom password.

    Step 6 of 14

    Press Login.

    Step 7 of 14

    Press the menu icon.

    Step 8 of 14

    Press E-Mail.

    Step 9 of 14

    Press Change password.

    Step 10 of 14

    Press Forgotten password / change.

    Step 11 of 14

    Press the field below "New password" and key in a new password.

    Step 12 of 14

    Press the field below "Confirm new password" and key in the new password again.

    Step 13 of 14

    Press Save change.

    Step 14 of 14

    Press the home icon to end the session and return to the Home screen.

    Once you’ve changed the password for your Swisscom e-mail account in the Customer Centre, you need to update the password on your mobile phone.

    1. Find "Chrome"

    Press Chrome.

    2. Log on to the Customer Centre

    Press the address bar.
    Key in www.swisscom.ch/login and press the confirm icon.
    Press the field below "Username" and key in your Swisscom username.
    Press the field below "Password" and key in your Swisscom password.
    Press Login.

    3. Change the password for your Swisscom e-mail account in the Customer Centre

    Press the menu icon.
    Press E-Mail.
    Press Change password.
    Press Forgotten password / change.
    Press the field below "New password" and key in a new password.
    Press the field below "Confirm new password" and key in the new password again.
    Press Save change.

    4. Return to the Home screen

    Press the home icon to end the session and return to the Home screen.
    Once you’ve changed the password for your Swisscom e-mail account in the Customer Centre, you need to update the password on your mobile phone.