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Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
If the battery is flat, you can't turn on your mobile phone.
Solution: Charge the battery.
Connect the charger to the phone socket and to a wall socket.
When the battery charging icon is displayed, charging is in progress.
When the battery is fully charged, you can remove the charger from the wall socket and your mobile phone.
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