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    Sony Xperia XZ

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    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    Cause 1 of 9: Poor or no coverage on the mobile network
    Cause 2 of 9: You're not connected to a WLAN
    Cause 3 of 9: You're abroad and data roaming is deactivated on your mobile phone
    Cause 4 of 9: You've established a connection to a WLAN but you're not logged on
    Cause 5 of 9: You've activated manual network selection and are out of range of the selected network
    Cause 6 of 9: Flight mode is activated
    Cause 7 of 9: Mobile data is deactivated on your mobile phone
    Cause 8 of 9: Your mobile phone hasn't been correctly set up for Internet
    Cause 9 of 9: WLAN isn't activated on your mobile phone

      

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