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Mobile guides

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    The message centre ensures that your SMS is sent to the recipient. If the message centre number is incorrect, you can't send SMS.

    Solution: Enter the correct message centre number.

    Step 1 of 6

    Press Messaging.

    Step 2 of 6

    Press the menu icon.

    Step 3 of 6

    Press Settings.

    Step 4 of 6

    Press SMS centre number.

    Step 5 of 6

    Key in +41794999000 and press OK.

    Step 6 of 6

    Press the home icon to end the session and return to the Home screen.

    1 Find "Settings"

    Press Messaging.
    Press the menu icon.
    Press Settings.

    2 Save the message centre number

    Press SMS centre number.
    Key in +41794999000 and press OK.

    3 Return to the Home screen

    Press the home icon to end the session and return to the Home screen.