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My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
Missed calls are only diverted to your COMBOX® if the correct settings have been selected. You can change the settings in the phone menu.
Solution: Divert calls to your COMBOX®.
Press the menu icon.
Press Call settings.
Press Call forwarding.
The current settings are displayed.
Press one of the following options:Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
Key in +4186(area code)(your phone number) and press TURN ON.
Press the home icon to end the session and return to the Home screen.
Required information *