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Mobile guides

    

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

Fixed dialling allows you to select which numbers can be called from your mobile phone and to which numbers you can send messages. When fixed dialling is activated, you can only call and send messages to numbers on the list of fixed dialling numbers.

Solution: Deactivate fixed dialling.

Step 1 of 8

Press Phone.

Step 2 of 8

Press the menu icon.

Step 3 of 8

Press Call settings.

Step 4 of 8

Press Fixed dialling numbers.

Step 5 of 8

To activate fixed dialling:
Press Activate fixed dialling.

Step 6 of 8

To deactivate fixed dialling:
Press Deactivate fixed dialling.

Step 7 of 8

Key in your PIN2 and press OK.

Step 8 of 8

Press the home icon to end the session and return to the Home screen.

1 Find "Fixed dialling numbers"

Press Phone.
Press the menu icon.
Press Call settings.
Press Fixed dialling numbers.

2 Activate or deactivate fixed dialling

To activate fixed dialling:
Press Activate fixed dialling.
To deactivate fixed dialling:
Press Deactivate fixed dialling.
Key in your PIN2 and press OK.

3 Return to the Home screen

Press the home icon to end the session and return to the Home screen.