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Back to Calls & contacts

Divert calls to COMBOX®

To receive voice messages when you don't answer a call, you need to divert your calls to your COMBOX®.

Step 1 of 12

Press Phone.

Step 2 of 12

Press the menu icon.

Step 3 of 12

Press Call settings.

Step 4 of 12

Press Call forwarding.

Step 5 of 12

Press Voice.

Sony Xperia XZ
Step 6 of 12

The current settings are displayed.

Step 7 of 12

Press one of the following options:
Always forward

Step 8 of 12

Forward when busy

Step 9 of 12

Forward when unanswered

Step 10 of 12

Forward when unreachable

Step 11 of 12

Key in +4186(area code)(your phone number) and press TURN ON.

Step 12 of 12

Press the home icon to end the session and return to the Home screen.

1. Find "Voice"

Press Phone.
Press the menu icon.
Press Call settings.
Press Call forwarding.
Press Voice.

2. Select divert type

The current settings are displayed.
Sony Xperia XZ
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3. Divert calls to COMBOX®

Key in +4186(area code)(your phone number) and press TURN ON.

4. Return to the Home screen

Press the home icon to end the session and return to the Home screen.