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    Back to Calls & contacts

    Answer a call

    When you receive a call, you can either answer it, reject it or silence the incoming call alert.

    Sony Xperia XZ
    Step 1 of 6

    Select one of the following options:
    Answer call, go to 1a.
    Reject call, go to 1b.
    Silence the incoming call alert, go to 1c.

    Step 2 of 6

    If the screen lock is activated:
    Drag the call icon right.

    Step 3 of 6

    If the screen lock is deactivated:
    Press ANSWER.

    Step 4 of 6

    If the screen lock is activated:
    Drag the end call icon left.

    When you reject a call, the caller will hear a busy signal or be diverted to COMBOX®.
    Step 5 of 6

    If the screen lock is deactivated:
    Press DECLINE.

    When you reject a call, the caller will hear a busy signal or be diverted to COMBOX®.
    Step 6 of 6

    Press the upper or lower part of the Volume key when you get a call.
    The incoming call alert is silenced without the caller hearing it, and the call continues until it is ended or diverted.

    1. Select an option

    Select one of the following options:
    Answer call, go to 1a.
    Reject call, go to 1b.
    Silence the incoming call alert, go to 1c.
    Sony Xperia XZ

    2. 1a - Answer call

    If the screen lock is activated:
    Drag the call icon right.
    If the screen lock is deactivated:
    Press ANSWER.

    3. 1b - Reject call

    If the screen lock is activated:
    Drag the end call icon left.
    When you reject a call, the caller will hear a busy signal or be diverted to COMBOX®.
    If the screen lock is deactivated:
    Press DECLINE.
    When you reject a call, the caller will hear a busy signal or be diverted to COMBOX®.

    4. 1c - Silence the incoming call alert

    Press the upper or lower part of the Volume key when you get a call.
    The incoming call alert is silenced without the caller hearing it, and the call continues until it is ended or diverted.