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Mobile guides

    
Back to Calls & contacts

Answer a call

When you receive a call, you can either answer it, reject it or silence the incoming call alert.

Sony Xperia XZ
Step 1 of 6

Select one of the following options:
Answer call, go to 1a.
Reject call, go to 1b.
Silence the incoming call alert, go to 1c.

Step 2 of 6

If the screen lock is activated:
Drag the call icon right.

Step 3 of 6

If the screen lock is deactivated:
Press ANSWER.

Step 4 of 6

If the screen lock is activated:
Drag the end call icon left.

Step 5 of 6

If the screen lock is deactivated:
Press DECLINE.

Step 6 of 6

Press the upper or lower part of the Volume key when you get a call.
The incoming call alert is silenced without the caller hearing it, and the call continues until it is ended or diverted.

1. Select an option

Select one of the following options:
Answer call, go to 1a.
Reject call, go to 1b.
Silence the incoming call alert, go to 1c.
Sony Xperia XZ

2. 1a - Answer call

If the screen lock is activated:
Drag the call icon right.
If the screen lock is deactivated:
Press ANSWER.

3. 1b - Reject call

If the screen lock is activated:
Drag the end call icon left.
If the screen lock is deactivated:
Press DECLINE.

4. 1c - Silence the incoming call alert

Press the upper or lower part of the Volume key when you get a call.
The incoming call alert is silenced without the caller hearing it, and the call continues until it is ended or diverted.