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My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
The SMS can't be sent if it's written incorrectly.
Solution: Write an SMS correctly.
Press the new message icon.
Key in the first letters of the required contact.Matching contacts from the address book are displayed.Press the required contact.
Press the text input field.Write the text for your SMS.
Press SEND when you've written your SMS.
Press the Home key to end the session and return to the Home screen.
Required information *