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    Samsung Galaxy S7

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    If you're having problems sending SMS to a specific number, the error might be at the receiving end.

    Solution: Send an SMS to another number to check if the error is at the receiving end.

    Step 1 of 6

    Press Messages.

    Step 2 of 6

    Press the new message icon.

    Step 3 of 6

    Key in the first letters of the required contact.
    Matching contacts from the address book are displayed.
    Press the required contact.

    Step 4 of 6

    Press the text input field.
    Write the text for your SMS.

    Step 5 of 6

    Press SEND when you've written your SMS.

    Step 6 of 6

    Press the Home key to end the session and return to the Home screen.

    1 Find "Messages"

    Press Messages.

    2 Write SMS

    Press the new message icon.

    3 Enter the recipient

    Key in the first letters of the required contact.
    Matching contacts from the address book are displayed.
    Press the required contact.

    4 Write the text

    Press the text input field.
    Write the text for your SMS.

    5 Send the SMS

    Press SEND when you've written your SMS.

    6 Return to the Home screen

    Press the Home key to end the session and return to the Home screen.