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    Samsung Galaxy S7

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    Missed calls are only diverted to your COMBOX® if the correct settings have been selected. You can change the settings in the phone menu.

    Solution: Divert calls to your COMBOX®.

    Step 1 of 13

    Press Phone.

    Step 2 of 13

    Press MORE.

    Step 3 of 13

    Press Settings.

    Step 4 of 13

    Press More settings.
    After a moment the current settings are displayed.

    Step 5 of 13

    Press Call forwarding.

    Step 6 of 13

    Press Voice call.

    Samsung Galaxy S7
    Step 7 of 13

    The current settings are displayed.

    Step 8 of 13

    Press one of the following options:
    Always forward

    Step 9 of 13

    Forward when busy

    Step 10 of 13

    Forward when unanswered

    Step 11 of 13

    Forward when unreachable

    Step 12 of 13

    Key in +4186(area code)(your phone number) and press ENABLE.

    Step 13 of 13

    Press the Home key to end the session and return to the Home screen.

    1 Find "Voice call"

    Press Phone.
    Press MORE.
    Press Settings.
    Press More settings.
    After a moment the current settings are displayed.
    Press Call forwarding.
    Press Voice call.

    2 Select divert type

    The current settings are displayed.
    Samsung Galaxy S7
    Press one of the following options:
    Always forward
    Forward when busy
    Forward when unanswered
    Forward when unreachable

    3 Divert calls to COMBOX®

    Key in +4186(area code)(your phone number) and press ENABLE.

    4 Return to the Home screen

    Press the Home key to end the session and return to the Home screen.