NEW: More speed, more Multi Device and more roaming.
Only until August 19:
100.– discount with an iPhone 8 64 GB or Samsung Galaxy S9 64 GB.
Protection for your devices,
your data and your loved ones.
WLAN and e-mail under control
My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
If you're trying to access the Internet using the mobile network, you need to set up your mobile phone correctly for Internet.
Solution: Set up your mobile phone for Internet.
Slide your finger down the display starting from the top edge of your mobile phone.Press the settings icon.
Press Mobile networks.
Press Access Point Names.
Key in Swisscom Services and press OK.
Key in gprs.swisscom.ch and press OK.
Key in 228 and press OK.
Key in 01 and press OK.
Press Authentication type.
Press APN type.
Key in default and press OK.
Press Unspecified until the function is activated.
Press the field next to the data connection to fill in the field.
Press the Home key to end the session and return to the Home screen.
Required information *