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    Samsung Galaxy S7 edge

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    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    Cause 1 of 3: There's an error at the receiving end
    Cause 2 of 3: The message centre number is incorrect

    The message centre ensures that your SMS is sent to the recipient. If the message centre number is incorrect, you can't send SMS.

    Solution: Enter the correct message centre number.

    Step 1 of 8

    Press Messages.

    Step 2 of 8

    Press MORE.

    Step 3 of 8

    Press Settings.

    Step 4 of 8

    Press More settings.

    Step 5 of 8

    Press Text messages.

    Step 6 of 8

    Press Message centre.

    Step 7 of 8

    Key in +41794999000 and press SET.

    Step 8 of 8

    Press the Home key to end the session and return to the Home screen.

    1 Find "Text messages"

    Press Messages.
    Press MORE.
    Press Settings.
    Press More settings.
    Press Text messages.

    2 Save the message centre number

    Press Message centre.
    Key in +41794999000 and press SET.

    3 Return to the Home screen

    Press the Home key to end the session and return to the Home screen.
    Cause 3 of 3: The SMS is written incorrectly

      

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