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My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
The message centre ensures that your SMS is sent to the recipient. If the message centre number is incorrect, you can't send SMS.
Solution: Enter the correct message centre number.
Press More settings.
Press Text messages.
Press Message centre.
Key in +41794999000 and press SET.
Press the Home key to end the session and return to the Home screen.
Required information *