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    Samsung Galaxy S7 edge

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    If you're abroad and data roaming is deactivated on your mobile phone, you can't send and receive MMS.

    Solution: Activate data roaming.

    Step 1 of 4

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press the settings icon.

    Step 2 of 4

    Press Mobile networks.

    Step 3 of 4

    Press Data roaming to activate or deactivate the function.

    Step 4 of 4

    Press the Home key to end the session and return to the Home screen.

    1 Find " Mobile networks"

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press the settings icon.
    Press Mobile networks.

    2 Activate or deactivate data roaming

    Press Data roaming to activate or deactivate the function.

    3 Return to the Home screen

    Press the Home key to end the session and return to the Home screen.