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My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
If your mobile phone hasn't been correctly set up for MMS, you can't send and receive MMS.
Solution: Set up your mobile phone for MMS.
Slide your finger down the display starting from the top edge of your mobile phone.Press the settings icon.
Press Mobile networks.
Press Access Point Names.
Key in Swisscom MMS and press OK.
Key in event.swisscom.ch and press OK.
Key in http://mms.natel.ch:8079 and press OK.
Press MMS proxy.
Key in 192.168.210.2 and press OK.
Press MMS port.
Key in 8080 and press OK.
Key in 228 and press OK.
Key in 01 and press OK.
Press Authentication type.
Press APN type.
Key in mms and press OK.
Press the Home key to end the session and return to the Home screen.
Required information *