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Samsung Galaxy S6
Troubleshooting
If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:
We are pleased that your problem was solved.
1 Find "Email"
Press Apps.
Press Email.
2 Select e-mail account
Press the drop down list in the top left corner of the display.
Press the required e-mail account.
3 Write the e-mail
Press the new e-mail icon.
4 Select the recipient
Key in the first letters of the required contact.
Matching contacts from the address book are displayed.
Press the required contact.
Repeat the procedure to add more recipients.
Matching contacts from the address book are displayed.
Press the required contact.
Repeat the procedure to add more recipients.
5 Enter subject
Press Subject and key in a subject for the e-mail.
6 Write the text
Press the text input field.
Write the text for your e-mail.
Write the text for your e-mail.
7 Attach file
Press ATTACH.
Press My Files.
Go to the required folder.
Go to the required folder.
Press the required file.
Press DONE.
8 Send the e-mail
Press SEND when you've finished your e-mail.
9 Return to the Home screen
Press the Home key to end the session and return to the Home screen.
We are pleased that your problem was solved.
Step 3 of 15
Key in your Swisscom e-mail address.
Step 12 of 15
Key in the required name.
1 Find "Email"
Press Apps.
Press Email.
2 Enter the e-mail address
Key in your Swisscom e-mail address.
3 Enter password
Press Password and key in the password for your Swisscom e-mail account.
Press NEXT.
4 Select period for synchronisation of e-mails
Press the drop down list below "Period to sync Email".
Press the required setting.
5 Select settings for retrieval of new e-mails
Press the drop down list below "Sync schedule".
Press Auto (when received), Manual or the required period.
6 Activate or deactivate e-mail notification
Press Notify me when email arrives to activate or deactivate the function.
Press NEXT.
7 Enter an account name
Key in the required name.
8 Enter the sender name
Press the field below "Your name (for outgoing emails)" and key in the required sender name.
9 Finish setup
Press DONE.
Wait while your mobile phone retrieves new e-mails.
Wait while your mobile phone retrieves new e-mails.
10 Return to the Home screen
Press the Home key to end the session and return to the Home screen.
We are pleased that your problem was solved.
Unfortunately, we can't solve the problem with your device.
We suggest you try updating the device software if you haven't done so recently. Manufacturers often use software updates to add new functionality and resolve problems.
If this doesn't help, please visit our My Service webpage for more help.
We suggest you try updating the device software if you haven't done so recently. Manufacturers often use software updates to add new functionality and resolve problems.
If this doesn't help, please visit our My Service webpage for more help.