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Samsung Galaxy S6 edge +

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

The phone lock code is used to protect your mobile phone from unauthorised use. When the phone lock code is activated, it needs to be entered every time you turn on your mobile phone.

Solution: Key in the phone lock code. You can now deactivate the phone lock code.
If you've forgotten the phone lock code, contact the manufacturer for assistance.