Samsung Galaxy S9+:
The Camera. Reimagined.
Say hello to the future.
#secure protection for your devices, your data and your loved ones.
WLAN and e-mail under control
My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
Cause 6 of 9: Flight mode is activated
If flight mode is activated, your mobile phone's transmitting functions are deactivated. This means that you can't access the Internet using neither the mobile network nor WLAN.
Solution: Deactivate flight mode.
Press and hold On/Off.
Press Flight mode to activate or deactivate the function.
Required information *