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Samsung Galaxy S6 edge +

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

The SMS can't be sent if it's written incorrectly.

Solution: Write an SMS correctly.

Step 1 of 6

Press Messages.

Step 2 of 6

Press the new message icon.

Step 3 of 6

Key in the first letters of the required contact.
Matching contacts from the address book are displayed.
Press the required contact.

Step 4 of 6

Press Enter message.
Write the text for your SMS.

Step 5 of 6

Press SEND when you've written your SMS.

Step 6 of 6

Press the Home key to end the session and return to the Home screen.

1 Find "Messages"

Press Messages.

2 Write SMS

Press the new message icon.

3 Enter the recipient

Key in the first letters of the required contact.
Matching contacts from the address book are displayed.
Press the required contact.

4 Write the text

Press Enter message.
Write the text for your SMS.

5 Send the SMS

Press SEND when you've written your SMS.

6 Return to the Home screen

Press the Home key to end the session and return to the Home screen.