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    Samsung Galaxy S6 edge +

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    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    Cause 1 of 5: There's an error at the receiving end
    Cause 2 of 5: You're abroad and data roaming is deactivated on your mobile phone
    Cause 3 of 5: The MMS is written incorrectly
    Cause 4 of 5: Mobile data is deactivated on your mobile phone
    Cause 5 of 5: Your mobile phone hasn't been correctly set up for MMS

    If your mobile phone hasn't been correctly set up for MMS, you can't send and receive MMS.

    Solution: Set up your mobile phone for MMS.


      

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