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    Samsung Galaxy S6 edge +

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    If you're abroad and data roaming is deactivated on your mobile phone, you can't send and receive MMS.

    Solution: Activate data roaming.

    Step 1 of 4

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press the settings icon.

    Step 2 of 4

    Press Mobile networks.

    Step 3 of 4

    Press Data roaming to activate or deactivate the function.

    Step 4 of 4

    Press the Home key to end the session and return to the Home screen.

    1 Find " Mobile networks"

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press the settings icon.
    Press Mobile networks.

    2 Activate or deactivate data roaming

    Press Data roaming to activate or deactivate the function.

    3 Return to the Home screen

    Press the Home key to end the session and return to the Home screen.