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Mobile guides

    
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Samsung Galaxy S6 edge +

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

If your mobile phone is set to connect to 3G networks only, it can't find a network if you're in an area with poor or no 3G network coverage.

Solution: Change network mode allowing your mobile phone to connect to both 2G and 3G networks.