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Samsung Galaxy S6 edge +
Troubleshooting
If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:
1 Find "Fixed Dialling Numbers"
Press Phone.
Press MORE.
Press Settings.
Press More settings.
After a moment the current settings are displayed.
After a moment the current settings are displayed.
Press Fixed Dialling Numbers.
2 Activate or deactivate fixed dialling
To activate fixed dialling:
Press Enable FDN.
Press Enable FDN.
To deactivate fixed dialling:
Press Disable FDN.
Press Disable FDN.
Key in your PIN2 and press OK.
3 Return to the Home screen
Press the Home key to end the session and return to the Home screen.
We are pleased that your problem was solved.
1 Find " Network mode"
Slide your finger down the display starting from the top edge of your mobile phone.
Press the settings icon.
Press the settings icon.
Press Mobile networks.
Press Network mode.
2 Select network mode
Press 4G/3G/2G (auto connect), 3G/2G (auto connect), 3G only or 2G only.
3 Return to the Home screen
Press the Home key to end the session and return to the Home screen.
We are pleased that your problem was solved.
We are pleased that your problem was solved.
Cause 7 of 9: You've activated manual network selection and are out of range of the selected network
1 Find " Network operators"
Slide your finger down the display starting from the top edge of your mobile phone.
Press the settings icon.
Press the settings icon.
Press Mobile networks.
Press Network operators.
2 Select an option
Your mobile phone searches for networks within range.
Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.

3 2a - Select a network manually
Press Search networks.
Press the required network.
Your display will tell you if you have access to the network you've selected.
Your display will tell you if you have access to the network you've selected.
4 2b - Select a network automatically
Press Select automatically.
5 Return to the Home screen
Press the Home key to end the session and return to the Home screen.
We are pleased that your problem was solved.
1 Activate or deactivate flight mode
Press and hold On/Off.
Press Flight mode to activate or deactivate the function.
We are pleased that your problem was solved.
We are pleased that your problem was solved.
Unfortunately, we can't solve the problem with your device.
We suggest you try updating the device software if you haven't done so recently. Manufacturers often use software updates to add new functionality and resolve problems.
If this doesn't help, please visit our My Service webpage for more help.
We suggest you try updating the device software if you haven't done so recently. Manufacturers often use software updates to add new functionality and resolve problems.
If this doesn't help, please visit our My Service webpage for more help.