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Mobile guides

    
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Samsung Galaxy S5

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

Some WLANs require that you log on.

Solution: Open the browser on your mobile phone and try to load a website. The browser is directed to the start page of the WLAN. Follow the instructions to log on.
If you can't log on to the WLAN, deactivate WLAN on your mobile phone and connect to the Internet using the mobile network.