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5G for Switzerland -
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WLAN and e-mail under control
My Swisscom Assistant
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Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
If flight mode is activated, your mobile phone's transmitting functions are deactivated. This means that you can't access the Internet using neither the mobile network nor WLAN.
Solution: Deactivate flight mode.
Press and hold On/Off.
Press Flight mode to activate or deactivate the function.
Required information *