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My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
If you're having problems sending SMS to a specific number, the error might be at the receiving end.
Solution: Send an SMS to another number to check if the error is at the receiving end.
Press the new message icon.
Key in the first letters of the required contact.Matching contacts from the address book are displayed.Press the required contact.
Press Enter message.Write the text for your SMS.
Press the send icon when you've written your SMS.
Press the Home key to end the session and return to the Home screen.
Required information *