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Samsung Galaxy S5

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

If you're having problems sending SMS to a specific number, the error might be at the receiving end.

Solution: Send an SMS to another number to check if the error is at the receiving end.

Step 1 of 6

Press Messages.

Step 2 of 6

Press the new message icon.

Step 3 of 6

Key in the first letters of the required contact.
Matching contacts from the address book are displayed.
Press the required contact.

Step 4 of 6

Press Enter message.
Write the text for your SMS.

Step 5 of 6

Press the send icon when you've written your SMS.

Step 6 of 6

Press the Home key to end the session and return to the Home screen.

1 Find "Messages"

Press Messages.

2 Write SMS

Press the new message icon.

3 Enter the recipient

Key in the first letters of the required contact.
Matching contacts from the address book are displayed.
Press the required contact.

4 Write the text

Press Enter message.
Write the text for your SMS.

5 Send the SMS

Press the send icon when you've written your SMS.

6 Return to the Home screen

Press the Home key to end the session and return to the Home screen.