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Mobile guides

    

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

Your mobile phone may not respond due to overload or errors in the operating system.

Solution: Restart your mobile phone.

Samsung Galaxy S5
Step 1 of 1

Remove the battery and leave it out for 10-15 seconds.
Turn on your mobile phone

1 Restart your mobile phone

Remove the battery and leave it out for 10-15 seconds.
Turn on your mobile phone
Samsung Galaxy S5