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Samsung Galaxy S5

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

Missed calls are only diverted to your COMBOX® if the correct settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your COMBOX®.

Step 1 of 15

Press Phone.

Step 2 of 15

Press Keypad.

Step 3 of 15

Press the menu icon.

Step 4 of 15

Press Settings.

Step 5 of 15

Press Call.

Step 6 of 15

Press More settings.
After a moment the current settings are displayed.

Step 7 of 15

Press Call forwarding.

Step 8 of 15

Press Voice call.

Samsung Galaxy S5
Step 9 of 15

The current settings are displayed.

Step 10 of 15

Press one of the following options:
Always forward

Step 11 of 15

Forward when busy

Step 12 of 15

Forward when unanswered

Step 13 of 15

Forward when unreachable

Step 14 of 15

Key in +4186(area code)(your phone number) and press Enable.

Step 15 of 15

Press the Home key to end the session and return to the Home screen.

1 Find "Voice call"

Press Phone.
Press Keypad.
Press the menu icon.
Press Settings.
Press Call.
Press More settings.
After a moment the current settings are displayed.
Press Call forwarding.
Press Voice call.

2 Select divert type

The current settings are displayed.
Samsung Galaxy S5
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3 Divert calls to COMBOX®

Key in +4186(area code)(your phone number) and press Enable.

4 Return to the Home screen

Press the Home key to end the session and return to the Home screen.