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Nokia Lumia 2520

Back to Software update & reset

Restore the factory default settings

If your tablet is slow or in any other way doesn't work or respond as well as it should, it may help to restore the factory default settings. This deletes all configurations you've made on your tablet. Remember, you need to connect the charger to your tablet before you can use this function.

Step 1 of 8

Slide your finger left on the display starting from the right edge of your tablet.
Press Settings.

Step 2 of 8

Press Change PC settings.

Step 3 of 8

Press Update and recovery.

Step 4 of 8

Press Recovery.

Step 5 of 8

Press "Get started" below "Remove everything and reinstall Windows".

Step 6 of 8

Press Next.

Step 7 of 8

Press Just remove my files.

Step 8 of 8

Press Reset.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your tablet and prepare it for use.

1. Find "Recovery"

Slide your finger left on the display starting from the right edge of your tablet.
Press Settings.
Press Change PC settings.
Press Update and recovery.
Press Recovery.

2. Restore factory default settings

Press "Get started" below "Remove everything and reinstall Windows".
Press Next.
Press Just remove my files.
Press Reset.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your tablet and prepare it for use.