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Mobile guides

    Back to Settings & usage

    Set up your mobile phone for Swisscom e-mail

    You can set up your mobile phone to send and receive e-mails from your Swisscom e-mail account. Remember, you need to set up your mobile phone for Internet.

    Step 1 of 16

    Slide your finger down the display starting from the top edge of your mobile phone.

    Step 2 of 16

    Press the settings icon.

    Step 3 of 16

    Press Accounts.

    Step 4 of 16

    Press Add account.

    Step 5 of 16

    Press Personal (IMAP).

    Step 6 of 16

    Press the field below "Enter your email address" and key in your Swisscom e-mail address.

    Step 7 of 16

    Press NEXT.

    Step 8 of 16

    Press Password and key in the password for your Swisscom e-mail account.

    If you've forgotten your e-mail password (not your Swisscom Login password), you can find it in the Customer Center.
    Step 9 of 16

    Press NEXT.

    If you've forgotten your e-mail password (not your Swisscom Login password), you can find it in the Customer Center.
    Step 10 of 16

    Press the field below "Sync frequency".

    Step 11 of 16

    Press the required setting.

    Step 12 of 16

    Press NEXT.

    Step 13 of 16

    Press the field below "Account name (optional)" and key in the required name.

    Step 14 of 16

    Press Your name and key in the required sender name.

    Step 15 of 16

    Press NEXT to finish the setup.

    Step 16 of 16

    Press the Home key to end the session and return to the Home screen.

    1. Find "Accounts"

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press the settings icon.
    Press Accounts.

    2. Set up new e-mail account

    Press Add account.
    Press Personal (IMAP).

    3. Enter e-mail address

    Press the field below "Enter your email address" and key in your Swisscom e-mail address.
    Press NEXT.

    4. Enter password

    Press Password and key in the password for your Swisscom e-mail account.
    If you've forgotten your e-mail password (not your Swisscom Login password), you can find it in the Customer Center.
    Press NEXT.
    If you've forgotten your e-mail password (not your Swisscom Login password), you can find it in the Customer Center.

    5. Select setting for retrieval of new e-mails

    Press the field below "Sync frequency".
    Press the required setting.
    Press NEXT.

    6. Enter an account name

    Press the field below "Account name (optional)" and key in the required name.

    7. Enter the sender name

    Press Your name and key in the required sender name.

    8. Finish setup

    Press NEXT to finish the setup.

    9. Return to the Home screen

    Press the Home key to end the session and return to the Home screen.