Huawei P9

Go to Supplies Device is defective (display, water, casing)

Back to Software update & reset

Restore the factory default settings

If your mobile phone is slow or in any other way doesn't work or respond as well as it should, it may help to restore the factory default settings. This deletes all configurations you've made in your mobile phone.

Step 1 of 6

Press Settings.

Step 2 of 6

Press Advanced settings.

Step 3 of 6

Press Backup & reset.

Step 4 of 6

Press Factory data reset.

Step 5 of 6

Press Reset phone.

Step 6 of 6

Press Reset phone to confirm.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your mobile phone and prepare it for use.

1. Find "Factory data reset"

Press Settings.

Press Advanced settings.

Press Backup & reset.

Press Factory data reset.

2. Restore factory default settings

Press Reset phone.

Press Reset phone to confirm.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your mobile phone and prepare it for use.

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1. Find "Factory data reset"

2. Restore factory default settings

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