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Disruptions or technical problems?
Check your connection!
Network & connectivity
Settings & usage
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
If your device is frozen and doesn't respond, it may help removing the battery and leaving it out for 10-15 seconds. Please note that not all devices have a removable battery.
Solution: Remove the battery and leave it out for 10-15 seconds.
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