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My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Set up your mobile phone
Connectivity & synchronisation
Messaging & Internet
Software update & reset
To start using your mobile phone, you need to insert your SIM and battery.
Turn the back of your mobile phone towards you.Press the back cover catch and remove the back cover.
Place your SIM as illustrated next to the SIM holder.
Slide your SIM into the SIM holder.
Place the battery in your mobile phone (bottom first), matching the battery contacts with the phone contacts, and press the battery into place.
Place the top of the back cover at the top of your mobile phone.Press the back cover into place.
Required information *