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Mobile guides

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    You need to set up your computer and mobile phone correctly before you can use tethering.

    Solution: Set up your mobile phone and computer for tethering.

    Step 1 of 7

    Connect the data cable to the socket and to your computer's USB port.

    Step 2 of 7

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press the settings icon.

    Step 3 of 7

    Press More.

    Step 4 of 7

    Press Mobile network sharing.

    Step 5 of 7

    Press USB network setting.

    Step 6 of 7

    Press USB tethering.

    HTC One M9
    Step 7 of 7

    An Internet connection from your computer via your mobile phone is automatically established.
    When the connection is established, you can access the Internet from your computer.

    1 Connect your mobile phone and computer

    Connect the data cable to the socket and to your computer's USB port.

    2 Activate tethering

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press the settings icon.
    Press More.
    Press Mobile network sharing.
    Press USB network setting.
    Press USB tethering.

    3 Establish connection

    An Internet connection from your computer via your mobile phone is automatically established.
    When the connection is established, you can access the Internet from your computer.
    HTC One M9