Troubleshooting
If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:
1 Write SMS
Press the messages icon.
Press the new message icon.
2 Enter the recipient
Key in the first letters of the required contact.
Matching contacts from the address book are displayed.
Press the required contact.
Repeat the procedure to add more recipients.
Matching contacts from the address book are displayed.
Press the required contact.
Repeat the procedure to add more recipients.
3 Write the text
Write the text for your SMS.

4 Send the SMS
Press the send icon when you've written your SMS.
5 Return to the Home screen
Press the home icon to end the session and return to the Home screen.
We are pleased that your problem was solved.
1 Find "Text messages (SMS)"
Press the messages icon.
Press the menu icon.
Press Settings.
Press Text messages (SMS).
2 Save the message centre number
Press Service center.
Key in +41794999000 and press OK.
3 Return to the Home screen
Press the home icon to end the session and return to the Home screen.
We are pleased that your problem was solved.
1 Write SMS
Press the messages icon.
Press the new message icon.
2 Enter the recipient
Key in the first letters of the required contact.
Matching contacts from the address book are displayed.
Press the required contact.
Repeat the procedure to add more recipients.
Matching contacts from the address book are displayed.
Press the required contact.
Repeat the procedure to add more recipients.
3 Write the text
Write the text for your SMS.

4 Send the SMS
Press the send icon when you've written your SMS.
5 Return to the Home screen
Press the home icon to end the session and return to the Home screen.
We are pleased that your problem was solved.
Unfortunately, we can't solve the problem with your device.
We suggest you try updating the device software if you haven't done so recently. Manufacturers often use software updates to add new functionality and resolve problems.
If this doesn't help, please visit our My Service webpage for more help.
We suggest you try updating the device software if you haven't done so recently. Manufacturers often use software updates to add new functionality and resolve problems.
If this doesn't help, please visit our My Service webpage for more help.