HTC One (M8)

Go to Supplies Device is defective (display, water, casing)

Back to Software update & reset

Restore the factory default settings

If your mobile phone is slow or in any other way doesn't work or respond as well as it should, it may help to restore the factory default settings. This deletes all configurations you've made in your mobile phone.

Step 1 of 6

Slide two fingers down the display starting from the top edge of your mobile phone.
Press SETTINGS.

Step 2 of 6

Press Backup & reset.

Step 3 of 6

Press Reset phone.

Step 4 of 6

Press Erase all data until the function is activated.

Step 5 of 6

Press OK.

Step 6 of 6

Press OK to confirm.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your mobile phone and prepare it for use.

1. Find "Reset phone"

Slide two fingers down the display starting from the top edge of your mobile phone.
Press SETTINGS.

Press Backup & reset.

Press Reset phone.

2. Restore factory default settings

Press Erase all data until the function is activated.

Press OK.

Press OK to confirm.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your mobile phone and prepare it for use.

Was this helpful?

The solution is faulty

I did not understand the solution

I did not find the solution

I did not find my device

My e-mail address for inquiries (optional)

Send this article to a friend

Required information *

1. Find "Reset phone"

2. Restore factory default settings

Send this article to a friend

Get information on...