Switch prepaid to a subscription: only pay half the subscription charge for 2 years.
Upgrade to a top
smartphone and receive
at least 250.– for your
Samsung Galaxy A6, A7 and A9 now with free memory card.
WLAN and e-mail under control
My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Set up your mobile phone
Connectivity & synchronisation
Messaging & Internet
Software update & reset
To start using your mobile phone, you need to insert your SIM and battery.
Turn the back of your mobile phone towards you.Slide the back cover downwards and remove it.
Take hold of the right side of the cover and open it.
Place your SIM as illustrated next to the SIM holder.
Slide your SIM into the SIM holder.
Slide the battery into your mobile phone matching the battery contacts with the phone contacts.
Close the cover and press it until it clicks into place.Place the back cover on your mobile phone and slide it into place.
Required information *