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    Back to Connectivity & synchronisation

    Transfer files between your computer and mobile phone

    You can transfer files, such as pictures or audio files, between your computer and mobile phone.

    BlackBerry Q10
    Step 1 of 9

    Go to www.blackberry.com on your computer.
    Find the download section on the website to download BlackBerry Link.
    Download and install BlackBerry Link.

    Step 2 of 9

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press Settings.

    Step 3 of 9

    Press Storage and Access.

    Step 4 of 9

    Press USB Connections.

    Step 5 of 9

    Press Connect to Windows or Connect to Mac depending on the operating system on your computer.

    Step 6 of 9

    Connect the data cable to the phone socket and to your computer's USB port.

    Step 7 of 9

    Start a file manager on your computer.

    Step 8 of 9

    Go to the required folder in the file system of your computer or mobile phone.

    Step 9 of 9

    Highlight a file and move or copy it to the required location.

    1. Install BlackBerry Link

    Go to www.blackberry.com on your computer.
    Find the download section on the website to download BlackBerry Link.
    Download and install BlackBerry Link.
    BlackBerry Q10

    2. Select setting for USB connection

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press Settings.
    Press Storage and Access.
    Press USB Connections.
    Press Connect to Windows or Connect to Mac depending on the operating system on your computer.

    3. Connect your mobile phone and computer

    Connect the data cable to the phone socket and to your computer's USB port.

    4. Transfer files

    Start a file manager on your computer.
    Go to the required folder in the file system of your computer or mobile phone.
    Highlight a file and move or copy it to the required location.