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BlackBerry Bold 9900

Back to Software update & reset

Restore the factory default settings

If your mobile phone is slow or in any other way doesn't work or respond as well as it should, it may help to restore the factory default settings. This deletes all configurations you've made in your mobile phone.

Step 1 of 8

Press the Menu key twice.

Step 2 of 8

Press Options.

Step 3 of 8

Press Security.

Step 4 of 8

Press Security Wipe.

Step 5 of 8

Press Emails, Contacts, etc., User Installed Applications or Media Card.

Step 6 of 8

When the box next to the menu item is ticked (V), the selected data will be deleted.

Step 7 of 8

Press the field and key in blackberry

Step 8 of 8

Press Wipe.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your mobile phone and prepare it for use.

1. Find "Security Wipe"

Press the Menu key twice.
Press Options.
Press Security.
Press Security Wipe.

2. Restore factory default settings

Press Emails, Contacts, etc., User Installed Applications or Media Card.
When the box next to the menu item is ticked (V), the selected data will be deleted.
Press the field and key in blackberry
Press Wipe.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your mobile phone and prepare it for use.