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My Swisscom Assistant
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Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
Cause 3 of 6: You're not connected to a WLAN
You can't access the Internet using WLAN, if you're not connected to a WLAN.
Solution: Establish connection to a WLAN.
Press the indicator next to "Wi-Fi" until the function is activated.
A list of WLANs within range is displayed.Press the required WLAN.
Follow the instructions on the display to key in the security settings and press Join.
Press the Home key to end the session and return to the Home screen.
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