Get 250.– for free with Mobile Bonus and the purchase of a Huawei Mate20 Pro.
Upgrade to a top
smartphone and receive
at least 250.– for your
Samsung Galaxy A6, A7 and A9 now with free memory card.
WLAN and e-mail under control
My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
If you're trying to access the Internet using the mobile network, you need to set up your mobile phone correctly for Internet.
Solution: Set up your mobile phone for Internet.
When you insert your SIM into your mobile phone, your mobile phone is automatically set up for Internet.
Required information *